The Social Security Administration is ending phone service for direct-deposit updates to improve security and prevent fraud. Beneficiaries must use online or in-person options.
1. Why Is This Happening?
Anyone receiving Social Security benefits who needs to change their direct deposit details must use online services or visit an office instead of calling.
2. Who Will Be Affected?
The exact date hasn't been announced, but beneficiaries should prepare now by setting up online access or locating their nearest Social Security office.
3. When Will the Change Happen?
Users must log in to their my Social Security account or visit a local office. Phone support will no longer handle direct-deposit changes.
4. How to Update Direct Deposit
Online updates are fast and secure, but in-person visits provide assistance. Those unfamiliar with online services may need to visit an office for help.
5. Online vs. In-Person Update
This shift aims to protect users from identity theft and fraud. Online and in-person methods are considered safer than phone transactions.
6. Security Concerns Behind the Change
Create or update your my Social Security account, verify your direct-deposit details, and be prepared to visit an office if needed for future updates.
7. What You Should Do Now